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Privacy policy

Data controller

[to be completed: company name], NIF/CIF [to be completed], [to be completed: registered office address]. Contact: info@vantero.es.

Data collected and purposes

  • Quote request (name, email, phone, product type, message): to answer your request. Legal basis: your consent.
  • Order (identity, addresses, phone, email, order contents): to perform the sale and delivery. Legal basis: performance of the contract.
  • Invoicing: to meet our accounting and tax obligations. Legal basis: legal obligation.

Retention period

  • Quote requests that do not lead to an order: 3 years after the last contact.
  • Order data and invoices: 6 years, the retention period required by Spanish commercial law.

Recipients

Your data is intended for VANTERO and, for the strictly necessary information only, for the carrier handling the delivery and the website host. It is never sold. If you write to us on WhatsApp, your messages are also processed by that service, which may transfer data outside the European Union.

Cookies

The website only uses technical cookies needed for the cart and checkout. No advertising or audience measurement cookie is set without your prior consent.

Your rights

You may request access to, rectification, erasure, restriction or portability of your data, object to its processing and withdraw your consent at any time by writing to info@vantero.es. You may also lodge a complaint with the Spanish Data Protection Agency, Agencia Española de Protección de Datos (www.aepd.es).

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